Customer Service

Our waterjet customer service department is what sets us apart from all the rest. We have carefully planned out every detail to ensure the highest quality of service for all waterjet cutting needs for any application. After the purchase of every Semyx Cutting Solutions cutting system, all clients are assigned a highly trained industry expert that will answer any questions and guarantee customer service satisfaction well past installation for years to follow. Our customer service team will help process all orders and make sure the right part gets sent out same day to maximize production and minimize downtime.

Technical Support

Semyx Cutting Solutions maintains a diverse global network. Our service team of highly trained certified technicians are dedicated to our customers and take satisfaction in supporting our customers 24 hours a day, 7 days a week.  They are very experienced in identifying and resolving any tribulation in your waterjet system no matter how simple or complex it may be. Our technicians provide everything from machine installations, service, on-site training, on-line training, classroom training to working on most other waterjet cutting systems such as Flow Waterjet, H2O Jet and KMT Ultra High Pressure Pumps.

Spare Parts

We supply parts for all Semyx Cutting Solutions waterjet cutting systems and most other waterjet cutting systems as well. We use genuine parts straight from the manufactures for all spare parts.

We support and deliver parts for our cutting systems and most other waterjet cutting systems. We deliver the most reliable, high-quality waterjet parts in the industry for pumps, cutting heads, tubing, fittings and more for H2O, KMT, FLOW, BFT and Accustream.

We guarantee to ship all of our products as quickly as possible to ensure that you always have the parts you need on hand and in stock to maximize production and minimize down time.

Contact Us

Phone: 877 78 SEMYX / +1 706 529 6077
FAX: +1 706 529 6078
Address: 1010 Abutment Road, Dalton, GA 30721

Customer Service & Technical Support:
service@semyxcutting.com

Order your parts:
parts@semyxcutting.com